FAQs

  • Chevron down What's included in my tour cost?
    • Premium transportation
    • Fully guided experience
    • All tasting & tour fees
    • Water and & light snack
    • Complimentary digital photo package of your experience
    • Small group size experience
    • Exclusive Ride the Bine ‘behind the scenes’ experiences
  • Chevron down Where do I meet to start the tour?

  • Each tour has a central meeting point. Custom or private tours will be picked up at a single location that has been communicated to us prior to the tour date.

  • Chevron down How long are tours?

  • It depends on the tour, but most last between 3 and 5 hours.

  • Chevron down Can I drink on the bus?

  • There will be lots of opportunity to taste and sample throughout the tour but there is no open alcohol permitted on the bus. There is lots of space to store purchases that you can enjoy after the tour!

  • Chevron down Do I tip my tour Animator?

  • Tour Animators work to make sure you and your group have the best experience. Although a tip is not required, if you enjoyed your tour tips for Tour Animators are accepted and appreciated.

  • Chevron down Do I have to be 19 to participate in the tour?

  • Yes! Our Tour Animators are trained and can check I.D to ensure everyone on tour is of legal drinking and tour stops can and will also check I.D at each stop.

  • Chevron down Should I plan to drink before the tour?

  • The whole tour provides an opportunity to taste and sample different beverages, so drinking beforehand is not recommended.

    Any guests who are visibly intoxicated before starting a tour will not be permitted on tour.
    During a tour, if a tour stop or Tour Animator determines a guest needs to be cut off, the decision will stand for the remainder of the tour. These policies protect the experience of other guests on tour as well as our relationships with our tour stops.

  • Chevron down Should I have lunch before the tour?

  • YES! We suggest you eat a hearty lunch before joining us on tour! We provide a small snack during the tour only (unless the tour booked specifies otherwise).